Privacy Policy

Effective Date: June 29, 2026

Welcome to Waka Stream UG (www.wakastream.com). Your privacy is of paramount importance to us, and the platform is engineered and developed securely by Livstudios UG. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal data remains secure.

1. Information We Collect

To provide our streaming services, we collect the following categories of information:

Account Data: When you register, we collect your username and email address.
Transaction Data: For paid subscriptions, our third-party processor (Relworx) handles your mobile money details. Waka Stream UG does NOT store your Mobile Money PINs or full financial credentials on our local servers.
Technical Data: We may collect IP addresses, browser types, and device information to optimize player performance, manage streaming bandwidth, and prevent unauthorized account sharing.

2. Use of Third-Party Services

Waka Stream UG integrates several high-standard third-party services:

TMDB API: We utilize The Movie Database (TMDB) for movie metadata, posters, and cast information. No user personal data is shared with TMDB.
Relworx Gateway: All financial transactions are secured via Relworx. Their processing is governed by strict industry safety standards.

3. Data Security & Engineering

Under the supervision of our development partners at Livstudios UG, we implement industry-standard encryption to protect your data. While no system is 100% secure, we continuously monitor for vulnerabilities to keep your Waka Stream UG account safe.

4. Data Retention

We retain your account information as long as your account is active. If you wish to delete your account and all associated data, please use the delete button located directly on your dashboard page.

5. Data Loss & Liability

We strive to maintain maximum security across our servers and databases to prevent user data loss. However, we emphasize that in the event you manually delete your account, we are not liable for any subsequent data loss, including but not limited to any active time remaining on your subscriptions.

6. Contact Information

For any privacy-related inquiries or engineering concerns, please reach out to the development firm:

Livstudios UG
Email: info.studio.buz@gmail.com
Tel: 0742-987448
Tel: 0762-522603